Institute of Nutritional Endocrinology (INE):
VIP Chat Tutorial
Whenever you’re logged in, there’s a special link
in the right-hand sidebar for VIP members
to communicate privately with Dr. Ritamarie
and upload files.
How to locate the VIP Communication area:
On the right-hand sidebar, look for the area that says, “VIP Chat with Dr. Ritamarie”. Below this line will be an indication if you have any new messages to read. Click on the linked word “messages” and a private message box will appear. To send a message from this window, click the pen icon (“Compose a new message”) in the top left-hand corner.
How to create a new message and/or send Dr. Ritamarie a file:
Create a new message by clicking the link, “Send a new message“. A pop-up e-mail box will appear. Beside the “To” field, to the right, you’ll see a small person icon that allows you to select a recipient. Click this icon and a drop down list of names will appear. Choose “DrRitamarie” from the drop down name list, write a subject line, and compose a message.
To attach a file, while the “compose a new message” e-mail box is open, click on the paperclip picture on the bottom right corner of the chat box. A new window should open where you can browse for and select the file you wish to send.
How to view your sent and received messages:
To view all messages you’ve sent or that Dr. Ritamarie has sent you, with the “messages” box open, click on the “Threads” tab to the left. You’ll see a complete list of all your exchanges.
How to send messages to other VIP members:
Connect with other VIP members by sending a new message and selecting a member name from the drop down list, or send a message to everyone by choosing ALL. The support you lend will come back to mend!