Nutritional Endocrinology Practitioner Training (NEPT)
Clinical Pearl
March 25th, 2018

In Laura Fine’s webinar this week, she shared with us ways to stay out of defensiveness when your client becomes aggressive, withdrawn, or otherwise non-communicative. That’s the time to be listening in attentively and validating them.   

When you use the art of reflective listening, it can break through the barriers.